Public offer agreement (paid provision of services)

For the package — Training On-Line (36,000 rubles)

The edition is valid from March 14, 2022
Moscow, Russian Federation

The course “Keratin Nail Modeling” is a legally protected object of copyright and exclusive right, the author and copyright holder of which is Stepanova Natalia Georgievna (certificate of deposit of the work No. 021-011527 dated April 19, 2021). All rights to the Course “Keratin Nail Modeling” belong to the author and the copyright holder in one person. Any use of the specified object of intellectual activity without the permission of the copyright holder is prohibited.

This Agreement is an official and public offer of an individual entrepreneur, Stepanova Natalia Georgievna, TIN 772176276698, PSRN of IE 316774600555002, hereinafter referred to as the "Contractor", to any individual, hereinafter referred to as the "Customer", to conclude an agreement, the subject and conditions of which are set out below.

1. General Provisions
The following terms, definitions and conditions apply in this Agreement and the resulting or related relations of the Parties:

Website - a set of information, texts, graphic elements, design, graphics, images, literary works (texts), audiovisual works (photo and video materials) and other results of intellectual activity, as well as computer programs contained in the information system that provides the availability of such information on the Internet at a network address with a domain name: https://nayada-online.com/ , including all its sections (pages, subdomains), file structure and any other structural elements, source and object code, https://nayada-online.com/KERATO , https://keratin.nayada-nails.c... .

Software - a browser (Internet Explorer, Yandex Browser, Opera, FireFox, Google Chrome and similar) for accessing information resources located on the Internet, other programs for processing the Educational material provided by the Contractor (programs for playing audiovisual works, video materials, viewing photos and graphic material and any other programs that may be required to familiarize yourself with the Educational Material provided by the Contractor). The Customer undertakes to independently ensure the availability of the Software on their personal computer or other device through which they communicate on the Internet.

Customer - a capable individual who has accepted this public offer in their own interest. The customer is responsible for the accuracy of the information provided. By accepting this offer, the Customer confirms that they have a professional basic education in the field of manicure and work with clients.

Contractor - a person providing Services under this Agreement, an individual entrepreneur, Stepanova Natalia Georgievna.

Educational Platform (hereinafter referred to as the Platform) means software and hardware integrated with the Contractor's Website and serving as a repository of the Contractor's Educational Material on the basis of the provided limited non-exclusive license, under which the Services are provided, as well as access to the Educational Material. The Contractor reserves the right to choose any Platform for posting Educational Material (Getcourse, Justclick, Zoom or other platforms), including posting Educational Material on Social Media Platforms (VK, Instagram, Facebook, etc.).

Personal account - a personal section of the Platform, to which the Customer gains access after registration and / or authorization on the Platform. The Personal Account is intended for storing the Customer's information, getting acquainted with the Educational material, viewing statistics and news by the Contractor and / or the Customer, making changes to personal data by the Customer, sending tasks by the Contractor and performing them by the Customer, receiving notifications by the Customer from the Contractor, performing other actions related to provision and consumption of the Services. The Customer goes through the procedure of registration and authorization on the Platform independently. The Contractor does not transfer the Customer's data for their inclusion on the Platform and does not take part in the registration and authorization procedure of the Customer on the Platform.

Educational material - educational audio, video or text material posted (broadcast) by the Contractor on the Platform, the Website, in social networks, as well as on any physical media. In particular, Educational materials are audiovisual works (video lessons), webinars, podcasts, booklets, books, guides, checklists, presentations, tasks, workshops, as well as any other products of the Contractor intended for personal information consumption of the Customer. These objects of intellectual property can be combined by the Contractor into a Course (a set of Educational Materials, Educational Services), as well as a Package (Course and additional Services in various combinations - provided depending on the selected Package).

Access Services - services for providing access to the Educational Material, Online Event or Course by organizing its playback and viewing on the Platform / Website / social network through the Customer's browser without the possibility of saving to the Customer's computer or with such an opportunity. At the same time, the Access Services can be provided by the Customer as independent Services, or paid as part of the Service Package, or as free Services - for example, Access Services after the end of the provision of Educational Services.

Educational services - services provided by the Contractor as part of the Course, aimed at meeting the needs of the Customer in obtaining knowledge, developing their skills, abilities and competencies in the service sector, which is a set of procedures for mechanical and / or chemical effects on the nails and skin around the nails on the hands in order to meet the hygiene needs of the client.

Training is the process of providing Educational Services under this Agreement organized by the Contractor, which consists in providing the Customer with access to recorded lessons on the Platform and / or conducting online lessons with the Contractor personally, and also includes the Customer performing mandatory or optional tasks from the lessons.

Additional Services - the Contractor's services provided to the Customer during their participation in the Course, depending on the Package purchased by the Customer, for example, checking the completion of tasks, etc. Within the Course, there may be several Packages of Additional Services that differ in set and cost. The Contractor provides the following Additional Services separately from the Course:

Online event - an individual or group lesson, other event in which the Customer takes part by viewing it on the Platform / website / social network through the Customer's browser;
Providing feedback in the form of checking homework;
Providing access to a closed group / closed chat / to a closed part of the Platform with the participation of the Contractor;
Provision of an electronic / printed book-notebook (the format of the book depends on the Package purchased by the Customer);
Provision of a set of material for passing the Course (the set of material is provided to the Customer only after the Customer has made full payment for the cost of the Service Package);
Conducting tests and exams;
Providing a certificate of the Course completion;
Other services, the description of which and the possibility of their purchase separately from the Course are specified on the Website.
Types of services provided by the Contractor to the Customer together or separately: Access Services, Educational Services, Additional Services.

Course - a training complex that includes various Educational materials posted on the Platform and the Website, and Services provided through electronic communication.

Package - a set of Educational materials and other Services that form the components of the Course in various combinations.

Curator - a technical specialist(s) designated by the Contractor who provides technical services related to the training during the Course. The Curator does not conduct the Course on behalf of the Contractor and is not a teacher.

Lesson - a part of the Course that logically combines some of the Course information and, if necessary, contains requirements (tasks) that restrict access to subsequent Lessons or impose other restrictions on the ability to complete the Course (Stop Lessons).
Working hours of the curators is from 12.00 to 21.00 Moscow time (UTC +3). Saturday and Sunday are days off.
According to the rules of the course, checking each homework takes 2 working days from the moment the homework is received for checking.
So if you submitted your homework on Friday evening, then the due date for review is Tuesday evening.

The Customer's response is the task completed by the Customer, which the Customer provides to the Contractor for subsequent checking. Checking can be performed by the Contractor or in automatic mode. As a result of the check, the Response may be rejected, which is regarded as a failure to complete the Assignment and imposes a restriction on the further passage of the Course.

Stop Lesson — a Lesson that restricts the Customer's access to subsequent Lessons until the Customer fulfills the requirements laid down in the Stop Lesson.

Webinar - an interactive Online event with the participation of the Contractor or a recording of such an Online event.

Conditions for passing the Course - a set of requirements and restrictions determined by the Contractor, which determines the conditions for the

Customer to gain access to the Course and determines the opportunities provided to the Customer when taking the Course. Different Customers may have different requirements and different options.

1.2. This document is permanently posted on the Internet at the network address: https://nayada-online.com/offe... (active link to the offer) and is a public offer in accordance with Article 437 of the Civil Code of the Russian Federation. The person who has accepted this public offer acquires all the rights and obligations of the Customer under this Agreement. The Contractor and the Customer are Parties to this Agreement.

1.3. The acceptance of this Public Offer is the implementation by the Customer of the following actions:
1.3.1. full payment of tuition fees;
1.3.2. making an advance payment (booking a place on the Course at a special price) in the amount of 36,000 (thirty-six thousand) rubles. At the same time, the Customer undertakes to make full payment for the cost of the Service Package in accordance with the terms of the special offer before the start of the term for the provision of Services (before the start of the Course) at a special price in accordance with clause

1.3.3. of this Agreement. In case of non-fulfillment by the Customer of the terms of the special offer (refusal of acceptance), this offer is considered withdrawn by the Contractor, since the deadline set for its acceptance expires. In this case, the irrevocability of the offer ceases to be valid (Article 436 of the Civil Code of the Russian Federation).
1.4. From the moment of receipt of funds in payment for the Services rendered to the Contractor's settlement account, this Agreement is considered concluded between the Customer and the Contractor. Payment for a state issued certificate after passing the training is carried out by the Customer based on the Contract for the Implementation of Executive Programs No. PN / 01 dated 03/01/2021 of the Contractor with the Verification Center PROFI LLC. Educational programs are implemented in accordance with the Federal Law of December 29, 2012 No. 273 "On Education in the Russian Federation" and the Order of the Ministry of Education and Science of the Russian Federation of July 1, 2013 No. 499 "On approval of the procedure for the organization and implementation of educational activities for additional professional programs."
1.5. By accepting this Agreement in the manner specified in clause 1.3. of the Agreement, the Customer guarantees that they have read, agree, fully and unconditionally accept all the terms of the Public Offer in the form in which they are set forth in the text of this Agreement.
1.6. The Contractor has the right at any time to make changes to the terms of this Agreement, as well as to other documents posted on the Internet in connection with the provision of Services without notifying and informing the Customer about it.
1.7. Changes made to the terms of this Agreement take effect from the moment they are published on the Website. At the same time, the cost of the Services paid by the Customer by the time this Agreement is changed is not subject to change.

1.8. This Agreement does not require sealing and / or signing by the Customer and the Contractor, while maintaining full legal force.

1.9. By accepting this offer, the Customer confirms that they have access to the Internet, as well as the ability to receive the Contractor's Services in an online format, including the ability to use the Platform and the availability of programs necessary to receive the Contractor's Services.

1.10. The Customer undertakes to carefully read the text of this offer and, if they do not agree with any clause, the Contractor proposes to refuse any actions necessary for acceptance, or offer the Contractor to conclude a personal contract on separately discussed conditions. The decision on whether to agree to enter into relations with the Customer on terms different from those set forth in this Agreement remains with the Contractor, since the rules of the offer are not applicable to contracts concluded not in the offer-acceptance procedure, but the rules of freedom of contract apply (Article 421 of the Civil Code of the Russian Federation ).
1.11. The Contractor notifies the Customer that in order to complete the training at the Course, the Customer needs models that the Customer selects independently, based on the requirements and tasks of the lessons. By accepting this offer, the Customer guarantees that the Customer has models that are required for training. The Contractor is not responsible for attracting models that are necessary for the Customer to study at the Course.

2. Subject of the Agreement
2.1. The subject of this Agreement is the paid provision by the Contractor of Educational Services and other Services to the Customer. The Contractor undertakes to provide the Customer with a Service or Services within the framework of the Course chosen by the Customer, or separately, on the Internet using the Customer's Software, and the Customer undertakes to pay for these Services (Service) in accordance with the terms of this Public Offer.

2.2. The description of the Courses, the full list of the Contractor's Services, their cost, subject matter, content, terms and procedure for their provision are posted in the relevant section (subdomain) of the Website on the Internet, located at: https://nayada-online.com/KERA… .

3. Terms of provision of Services
3.1. Services under this Agreement are provided within the time limits specified in the relevant sections of the Website (clause 2.2 of this Agreement). The Customer is granted access to the Educational Materials for the duration of the provision of the Services during the time determined in accordance with the selected Service Package.
3.1.1. The term for the provision of the Services is calculated for 122 (one hundred twenty-two) days from the date of the start of the Course.
3.2. The Contractor has the right to unilaterally change the time of the Course and individual classes, notifying the Customer of this at least two hours in advance.

3.3. Educational Services, Additional Services, for which no deadlines for rendering are established, are considered rendered from the moment the Contractor opens access to the Educational Material to the Customer or the Online Event is held. An online event is considered to be held regardless of the degree of involvement of the Customer present at it, as well as the temporal and technical capabilities of the Customer to receive information at this Online event in full, since these circumstances do not depend on the will of the Contractor.

3.4. The Customer is not entitled to unilaterally change the time of the Course and (or) require the provision of Services in other terms than those specified in the relevant section of the Website (clause 2.2).
3.4.1. At the same time, the Customer has the right to apply to the Contractor with a request to extend the term for the provision of the Services if the Customer did not manage to complete the course within the time period established for the provision of the Services.
At the same time, the Contractor extends the terms for the provision of Services for the Customer only on a reimbursable basis and only on the basis of a written application from the Customer sent to the Contractor's e-mail address: keratinkurs@gmail.com. The application can be written in free form and must contain the reason justifying the need to extend the terms for the provision of Services for the Customer, as well as the date and signature of the Customer.

3.4.2. If the Customer did not take part in the training on the Course within the time limits set for the provision of the Services, the Customer has the right to apply to the Contractor with a request to extend the term for the provision of the Services or to transfer the Customer to the next Course stream that follows the Customer's stream. At the same time, with a request to transfer to the next stream of the Course, the Customer has the right to apply to the Contractor only within the period established for passing the training. The Contractor extends the terms for the provision of Services on a reimbursable basis in the manner prescribed by clause 3.4.1. of this Agreement.

4. Procedure for the provision of Services
4.1. Prior to the provision of the Services, the Customer provides the Contractor with the personal data necessary for the provision of the Services in accordance with the form approved by the Contractor and located on the Website (Application for Services). In particular, these are the following data of the Customer:
4.1.1. name;
4.1.2. e-mail address;
4.1.3. phone number;
4.1.4. passport data;
4.1.5 photo of the Customer's passport on the page with the photo. And a photo of the Customer, where the Customer holds an open passport on the page with the photo next to their face. Provided by the Customer in the lesson "Agreement" of Module No. 1.

4.2. Services within the framework of the Service Package chosen by the Customer are provided by the Contractor subject to their 100% (One hundred percent) prepayment by the Customer. A different payment procedure is possible in accordance with the terms of the promotions (special offer), as well as in other cases determined by the Contractor.
4.3. After making the payment for the relevant Service in full, the Contractor provides the Customer with access to the materials for the paid Service. Access to the materials is provided to the Customer immediately or in stages, depending on the Service Package purchased by the Customer.

4.4. From the moment of full payment for the Services by the Customer (methods and terms are indicated in the relevant section of the Website), the Contractor sends authentication data (login and password) to the Customer via Internet communication (e-mail, messenger, etc.) at the email address specified in the Application, as well as a hyperlink that leads to a section of the Website closed from public access or to the Platform, where the Customer has personal access to the paid Educational Materials (Course) during the period of provision of the Access Services. The moment of commencement of the provision of the Service is the moment when the Contractor sends the Customer authentication data for access to the Personal Account.

4.5. If the Customer used the Service, that is, accepted from the Contractor full or partial performance under the Agreement or otherwise confirmed the validity of the Agreement, they are not entitled to refer to the fact that the Agreement is not concluded and the Service was not provided to them.
4.6. The fulfillment of the obligation to provide the Access Service is considered to be the fact of placing Educational Materials on the Website or Platform and opening access to them for the Customer on time, in quantity and in accordance with the description posted on the Website, or the fact of holding an Online Event. The Services are considered rendered in full from the moment of providing access to the Educational Material / holding the Online Event, regardless of whether the Customer used such access, and when exactly they used it and whether they took part in the Online Event or not, since such circumstances do not depend on the Contractor.

4.7. Educational and Additional Services are considered rendered with the expiration of the relevant terms specified on the Website, or from the moment of granting access (clause 3.3 of this Agreement). At the same time, the Access Services may be provided by the Contractor free of charge outside the provision of Services (clause 3.1 of this Agreement), which is not the provision of Services in the understanding of the Course, Educational and (or) Additional Services of the Contractor.
The absence of claims from the Customer, sent in writing to the Contractor within three calendar days from the date of expiration of the period for the provision of Services within the framework of the Course selected and paid for by the Customer, confirms the proper quality of the Services rendered and their acceptance by the Customer in terms of quality and volume. In accordance with this provision, the Parties have agreed that there is no need to sign the act of acceptance and transfer of the Services rendered.
4.8. Services are provided by the Contractor both personally and with the involvement of third parties. The Contractor has the right to involve third parties in the provision of the Services without prior obtaining the consent of the Customer.
4.9. The activities of the Contractor for the provision of Educational Services are not subject to licensing, since the Contractor provides this type of Services directly (personally), without the involvement of teachers.

4.10. After paying for the selected Service Package, the Customer, if desired, can replace it with a more expensive one - within the same Course - by paying the difference between the amount paid and the cost of the more expensive Package, valid on the day of the replacement. After paying for the selected Service Package, the Customer, if desired, can replace it with a cheaper one - within the same Course, - while the Contractor returns to the Customer the difference between the more expensive Package and the cheaper one.
4.11. If the Service involves a lesson with a homework check, the correctness of its implementation is checked within two working days from the moment the Customer submits the homework.

4.12. The course can contain one or more Stop Lessons. The number of Stop Lessons is set by the Contractor. In the event that the Customer has not fulfilled the requirements of the Stop Lesson or other requirements laid down in the Conditions for passing the Course, access to subsequent Lessons of the Course is not provided to the Customer until the necessary requirements are met, but within the period of access to the Course and in accordance with the Conditions for passing the Course.
4.13. The provision of the Services may include the Customer's access to closed groups (communities, chats) in which there are rules that must be observed by all Customers. Entering into relations with the Contractor and paying for the Services under this Agreement, the Customer undertakes to comply with these rules, show respect for the Contractor and other Customers when communicating in closed groups (communities, chats), communicate correctly and censorship.
4.14. If the Service Package provides for the Customer’s right to interrupt training (training freeze), the Customer can exercise this right only once during the course for a period that does not exceed 14 (fourteen) days. To do this, the Customer must apply to the Contractor with a written application sent to the Contractor's e-mail address: keratinkurs@gmail.com. The application can be written in free form and must contain the date and signature of the Customer.

4.15. For the Contractor to publish the Customer's reviews about the Contractor and the services they provide, the Customer provides, free of charge, consent to the publication and further use of the text content of the reviews, the Customer's image (including the avatar on the social network) in photo and video materials, as well as the recorded in frames of such video materials independent of each other, as well as an image recorded in any other objects for the purpose of posting such an image on the Contractor's websites, in the Contractor's information and advertising materials and for any other purposes related to the Contractor's activities and not contradicting the current legislation. Consent is valid from the date of conclusion of this Agreement. The Customer confirms that, by giving such consent, they act of their own free will and in their own interests.

4.16. The Customer has the right to provide review to the Contractor without specifying the name (anonymously). The Customer has the right to withdraw consent about the review at any time by sending the Contractor a notification to the email address: keratinkurs@gmail.com.
4.17. The Contractor undertakes not to use the Customer's review(s) for purposes that discredit the honor and dignity of the Customer and undermine their reputation. The Contractor does not have the right to distort or in any other way make changes or additions to the Customer's review(s), except for correcting punctuation, speech (lexical), spelling and grammatical errors.

4.18. After the Customer pays for the Contractor's services in full, the Contractor sends the Customer a set of materials that is necessary for training and working out the Contractor's tasks. A set of materials is included in the cost of the Contractor's Service Package.

5. Rights and obligations of the Parties
5.1. The Customer has the right:
5.1.1. 24/7 access to the server on which the Website is located, except for the time of preventive maintenance.

5.1.2. Receive Services - paid separately or in accordance with the selected Service Package.
5.1.3. Independently make decisions regarding the need to perform certain actions recommended by the Contractor as part of the provision of the Services under this Agreement.
5.1.4. Receive information on any issues related to the organization of the execution of the Services under this Agreement - within the framework of the Agreement or the Services provided.
5.1.5. The Customer does not receive any other rights to use the Educational Material, except for the non-exclusive right to familiarize themselves with it.
5.1.6. The use of the content of the Educational Materials, as well as any other elements of the sections of the Website and the Platform is possible only within the framework of the functionality offered by one or another section. No elements of the content of the Website, as well as any content posted on the Website (text, audio recordings, audiovisual works), can be used in any other way without the prior permission of the Copyright Holder - the Contractor. The use of the content of the Educational Materials, to which the Contractor does not consent under this Agreement, includes, among other things: reproduction, copying, processing, modification, distribution on any basis and other forms of use of intellectual property objects.

5.1.7. Subject to successful completion of the final certification, the Customer has the right to purchase from the Contractor a certificate of advanced training or a Certificate of professional training under the training program. Payment is made in accordance with the price list of the Verification Center PROFI LLC.

5.2. The Customer is not entitled:
5.2.1. Change in any way the software part of the Website, the Platform on which the Services are provided, perform any actions aimed at changing the functioning and performance of the Website. Take any actions aimed at causing any harm to the functionality and (or) performance of the Website, servers, domains, networks, programs of the Website and the Platform. Bypass the technical restrictions established on the Website and the Platform used by the Contractor to provide services under this Agreement.

5.2.2. Study the technology, decompile or disassemble the Website, Intellectual Property, any materials included in the services provided under this Agreement.
5.2.3. Create copies of the Website, Intellectual Property, any materials included in the Services provided under this Agreement, as well as copy their external design.

5.2.4. Provide access to the Educational Material, Personal Account and any materials included in the services provided under this Agreement to a third party. The Customer undertakes not to provide authentication data to third parties for their access to the Course and (or) its parts.

5.2.5. Create derivatives and similar products (courses) provided by the Contractor, distribute, transfer to third parties or otherwise use partially or completely Educational materials and the content of the Website and Courses.

5.2.6. Sell, assign the right to claim against the Contractor.
5.2.7. Post on the Website personal data of third parties without their consent, including home addresses, telephone numbers, passport details, email addresses and any other data.
5.3. The customer is obliged:
5.3.1. Personally consume the Services. Do not transfer to third parties and ensure the confidentiality of access passwords to the Personal Account on the Platform and to the special Software used by it to consume the Services provided by the Contractor under this Agreement, as well as ensure the confidentiality of links to familiarization with the Educational material received from the Contractor under this Agreement.

If it is discovered that the Customer provides access to the Personal Account of the Website or the Platform to third parties, the Contractor has the right to completely block the Customer’s access to the Personal Account, Course and Educational material, including those paid in advance by the Customer, and also act by all legal means in order to protect its copyright and exclusive rights. At the same time, the money paid by the Customer, which in this case is regarded as a penalty, will not be returned.

5.3.2. Adhere to the established schedule of the Course, the goals and essence of the execution of the tasks of the Contractor, comply with the deadlines for completing tasks, comply with the recommendations and requirements of the Contractor as part of the provision of Services under this Agreement, ensure their direct participation in familiarization with the Educational material, in accordance with the paid Services.
5.3.3. Strictly and unconditionally comply with the following Rules of Conduct when receiving services:

5.3.3.1. observe discipline and generally accepted norms of behavior, in particular, show respect for the representatives of the Contractor, the Contractor and other Customers, not infringe on their honor and dignity;
5.3.3.2. not to allow aggressive behavior during the provision of services, not to interfere with the representative of the Contractor or other Customers in the provision / receipt of Services;
5.3.3.3. not to use the information received from the Contractor in ways that may lead or will lead to damage to the interests of the Contractor;

5.3.3.4. not to appear at online classes (if any are provided for by the Package) with signs / in a state of alcohol, drugs or other intoxication;

5.3.3.5. not to use profanity, not to use expressions in communication that may offend the representative of the Contractor or other Customers, including in the group chats of the Contractor in instant messengers;

5.3.3.6. not to distribute advertising and not to offer services of third-party resources, its own services or services of third parties among other Customers and the Contractor's personnel, including in the Contractor's group chats in instant messengers.
5.3.4. To independently familiarize themselves on the Website for the sale of the relevant Service with information on the terms, description and conditions of its provision. If there are any questions related to information about the services provided under this Agreement, contact the Contractor for clarification at: keratinkurs@gmail.com. The absence of requests from the Customer indicates that they are familiar with the information necessary and sufficient for them about the Services provided under this Agreement and the conditions under which they are provided.

5.3.5. Independently set up the Software, hardware and Internet channel of their computer, as well as ensure the operation of the Internet channel in such a way as to be able to freely use all the services of the Website and the Platform that are used by the Contractor when providing the Services. Also ensure the availability of programs necessary to receive the Contractor's Services.

5.3.6. When receiving the Services, including when performing tasks, comply with the legislation of the Russian Federation on intellectual property, its protection and be liable for its violation. The Customer unconditionally acknowledges the fact of its obligation not to encroach on the results of intellectual activity belonging to the Contractor, undertakes to get acquainted with the Educational Materials solely for personal purposes and not to use the acquired knowledge and skills in the future for training, consulting or informing other people, or in commercial projects.

5.3.7. Provide complete and reliable data when entering into relations related to the execution of this Agreement. In the event that the Customer provides false or incomplete data, the Contractor shall not be liable to the Customer for providing any information on erroneously specified data to third parties.

5.3.8. When passing training on the Course, independently search for models that are necessary for the Customer to complete and work out tasks in the learning process. The Contractor does not provide the Customer with the models and does not search for suitable models for the Customer. The Contractor is not responsible for the absence of the Customer's model for training.

5.3.9. The Customer guarantees that they have a professional basic education and experience in working with clients in the field of manicure - a service that is a set of procedures for mechanical and / or chemical effects on the nails and the skin around the nails on the hands in order to meet the hygienic needs of the client.

5.4. The Contractor has the right
5.4.1. Refuse to provide Services to the Customer in case of non-receipt of payment for the selected Service within the time limits set on the Website.
5.4.2. Do not start the provision of the Services, and if such execution has been started, suspend the provision of the Services and terminate the Customer’s access to the Services and the Personal Account until the relevant violation is eliminated if any of the following reasons exist:
5.4.2.1. provision of incomplete and (or) inaccurate information about the Customer (clause 5.3.7 of this Agreement);
5.4.2.2. violation by the Customer of the terms or other conditions of payment for the Services under this Agreement (clause 4.2 of this Agreement);
5.4.2.3. violation by the Customer of any of the subparagraphs of clauses 5.2 and/or 5.3 of this Agreement.
5.4.3. Change the terms of this Agreement unilaterally, without prior agreement with the Customer, while ensuring the publication of the amended terms on the Website at the address specified in clause 1.1.1 of this Agreement, at least one day prior to their entry into force.

5.4.4. In the event that the Contractor is aware of the impossibility of providing a high-quality Service(s) to a specific Customer, they have the right to refuse to execute this Agreement (revocation of the offer). In this case, the money paid by the Customer is returned in full.
5.5. The Contractor is obliged
5.5.1. To provide the Services paid by the Customer of proper quality and volume within the terms established on the Website.
5.5.2. Do not disclose information about the personal data of the Customer without their consent and process them solely for the purpose of executing this Agreement in accordance with the Personal Data Processing Policy approved by the Contractor.

5.5.3. Remove the Customer from the group chat, terminate access to the Platform on which the educational process takes place, terminate the contract with the Customer in case of violation of clause 5.3.3 by the Customer under this Agreement. This obligation of the Contractor is due to the fact that the Customer, violating the Rules for receiving services established by the Contractor, performs actions that exclude the possibility of providing proper services to both the Customer themselves and other Customers (students). By its nature, such an obligation of the Contractor is a necessary measure aimed at protecting the rights and interests of not only the Contractor, but also other Customers (students).

6. The cost of the Services and the procedure for their payment
6.1. The cost of the services provided is determined by the Contractor unilaterally in rubles of the Russian Federation. The Contractor has the right to unilaterally change the prices for the Services provided. Information about price changes is posted on the Contractor's Website. The date of entry into force of new prices and payment terms is the date of their posting on the Contractor's website.

6.2. The cost of the services provided under this Agreement depends on the Service Package chosen by the Customer. Information about the cost of Service Packages is posted on the Contractor's Website.
6.3. Payment for the services provided under this Agreement is made by the Customer in a single payment, by bank transfer, in cash at any bank branch, through payment systems, electronic money using electronic payment services in accordance with the rules of the relevant electronic payment services and processing companies and in other ways that are specified by the Contractor in the relevant section of the Website.

6.5. The moment of payment is considered the receipt of funds to the account of the Contractor. The Customer undertakes to keep all documents confirming the payment until the funds are credited to the Contractor's settlement account. If the funds from the Customer are not received on the settlement account of the Contractor within the prescribed period and (or) in the prescribed amount, the latter has the right not to start providing the Services or to terminate their provision.

6.6. The Contractor has the right to establish various discounts on the cost of services provided and special offers for the Course, which are valid for a limited time. In this case, the Customer agrees to the terms of special offers, expressing their acceptance by paying for the selected Course at a special price (at a discount). Information about discounts, special offers and the time of their action is posted by the Contractor on one Website. In the event of the expiration of the discount, or special offer, the Customer is not entitled to require the Contractor to conclude an agreement with them on special conditions. In any case, the cost of the Services is determined on the date of their payment by the Customer. In the event that the Customer did not take advantage of the discount or special offer, and presented a claim for reimbursement of the price difference, the Contractor does not satisfy this requirement due to the fact that the Customer's actions at the time of payment for services during the period of the discount or special offer do not depend on the Contractor.

7. Refund procedure
7.1. All refund applications are accepted in writing to the Contractor's email address: keratinkurs@gmail.com. The application is filled in by the Customer with their own hand, the Customer puts their personal signature on the application, after which they scan the application and send a scanned copy of it to keratinkurs@gmail.com indicating the subject of the letter "Refund Application". Required items for a refund request include:

7.1.1. the name of the addressee and the details of the applicant (full name, passport details, residential address, phone number, email address);
7.1.2. the amount of paid Services and information about the purchase (date, order ID, order amount, payment method, email address to which the product order was placed);
7.1.3. details for the transfer of funds (the number of the recipient's current account from which the payment for the Services(s) was made, the name of the recipient's bank, the correspondent account number of the recipient's bank, the bank identification code (BIC), the reason for registration code (KPP), the recipient's full name);
7.1.4. applications (payment document, copy of passport, photo), date, signature and transcript;
7.1.5. expressing consent to the processing of the applicant's personal data specified in the application;

7.1.7. date of sending the application.
7.2. A photocopy (scan) of the identity document of the applicant, a scan of the payment document certifying payment are attached to the refund application.

7.3. The decision to return or refuse to return funds is made by the Contractor within ten days from the date of receipt of the relevant application from the Customer.
7.4. The funds are returned to the Customer's account, from which the payment for the Services(s) was made, within ten days after the decision on the refund was made.
At the same time, the funds paid by them are returned to the Customer, minus the cost of the services actually rendered (for example, the cost of lessons conducted at the time of receipt of the request for a refund, etc.) and the expenses actually incurred by the Contractor (taxes, fees, bank commissions, commissions of payment systems, commissions of the Platforms (Getcourse or others), etc.).

7.5. If the Customer refuses the Contractor's Services and returns the money, the Customer is obliged to return to the Contractor a set of materials that the Contractor sends to the Customer for training (clause 4.18 of this Agreement). In the event that the Customer, after refusing the Services of the Contractor, does not return the set of materials, the Contractor has the right not to return the funds to the Customer and withhold the cost of the set of materials from them.

8. Responsibility
8.1. Making decisions based on all the information provided by the Contractor is in the exclusive competence of the Customer. The Customer assumes full responsibility and risks associated with the use of information and materials provided by the Contractor as part of the performance of its obligations under this Agreement. The Contractor does not guarantee the compliance of the content of the Services provided under this Agreement with the expectations of the Customer. The Contractor provides the Services "as it is". The Contractor is not responsible for the achievement by the Customer of the desired result, as it depends on the duration and regularity of the Customer's lessons, their individual characteristics and personal qualities, the quality and speed of development / implementation of the knowledge and materials received from the Contractor. The Contractor does not guarantee the resulting probability of obtaining large, small, or in general any results.

8.2. The Contractor is not responsible for the life, health and well-being of the Customer, their financial situation, moral, psychological state and results of activity or inaction. The Customer independently determines for themselves the possibility and expediency of applying the methods, approaches, methodics of the Course and performing the tasks of the Contractor and / or exercises recommended by the Contractor. The Customer certifies that they are solely responsible for all decisions made and actions taken during the course. In this case, the decision whether to comply with the recommendations of the Contractor or not is made by the Customer independently.

8.3. The Contractor is not responsible for the impossibility of providing the Services to the Customer for reasons related to the disruption of the Internet channel, equipment or software on the part of the Customer, as well as for any other reasons that prevent the Customer from receiving the Services that arose through the fault of the Customer (for example, disruption of Customer’s mobile devices, etc.). The Contractor is not responsible for the poor quality of the Customer's photos. In addition, the Contractor is not responsible if the Customer does not know how to use a personal computer, mobile device, does not understand how to use the functionality of a particular PC program or mobile device, since these circumstances do not depend on the Contractor and are the basic skills of the Customer, the presence of which the Customer is obliged to provide independently.

8.4. All responsibility for the illegal use of information that is part of the Services provided and received from the Contractor by the Customer shall be borne by the Customer. In addition, the Customer undertakes an unconditional obligation not to create derivative and similar products created and provided by the Contractor, not to distribute, transfer to third parties or not to use in any way, in part or in full, the Educational material and the content of the Website and the Course, except for the purposes of personal non-commercial consumption. If clause 5.2.4 is not observed (if third parties have access to the Services, the Course and (or) its parts through the Customer's Personal Account), at the request of the Contractor, sent to the email address specified by the Customer during registration on the Website, the Customer is obliged to pay a fine in the amount of 1,000,000 (one million) rubles. In case of non-compliance with clauses 5.2.3, 5.2.5, 5.2.6 and/or 5.3.6 of the Agreement, the Customer is obliged to pay a fine in the amount of 5,000,000 (five million) rubles. The amount of fines is due to the degree of possible or caused harm to the rights and legitimate interests of the Contractor, which many times exceeds the cost of the Services paid by the Customer under this Agreement. The requirement of the Contractor to pay a fine is subject to immediate satisfaction in a voluntary pre-trial procedure. In case of refusal or dissatisfaction with the requirement to pay a fine by the Customer, the Contractor has the right to immediately apply to the court for protection of the violated right.

8.5. The Contractor is not responsible for the actions of banks, electronic payment systems that provide payment and refunds during the execution of this Agreement. Also, the Contractor is not responsible for the impossibility of providing services to the Customer for reasons beyond the control of the Contractor, namely: disruption of the Internet, equipment or Software on the part of the Customer, failures in the operation of email mailing services, including when the Contractor's letters get into Spam folder. In this case, the services are considered to be rendered properly and payable in full.

8.6. The Customer confirms that their disagreement with the opinion of the Contractor, Curators, Methodologists, methodology and content of the Services is not a basis for a refund and claims for quality.
8.7. In case of violation of other terms of this agreement, the Parties are liable in accordance with the current legislation of the Russian Federation.

9. Procedure for settling disputes
9.1. All disputes and disagreements between the Parties are resolved through negotiations. At the same time, the claim procedure for resolving disputes arising from relations regarding the conclusion of this Agreement is mandatory.
9.2. Claims of the Customer for the Services provided are accepted by the Contractor for consideration in writing to the email address specified in Section 11 of this Agreement.

9.3. The Party that received the claim is obliged to consider it in accordance with the current legislation of the Russian Federation and give an answer to it within ten working days from the date of receipt.

9.4. If the dispute is not settled out of court, it is referred to the court at the location of the Contractor.

10. Final provisions
10.1. Electronic document flow at the email addresses specified by the Contractor in this Agreement and indicated by the Customer when filling out the Application for Services is equated by the Parties to paper document flow, including when sending claims and (or) responses to claims.

10.2. The Contractor has the right to withdraw the offer in accordance with Art. 436 of the Civil Code of the Russian Federation. In case of withdrawal of this offer, this Agreement is considered terminated from the moment of such withdrawal. The withdrawal is carried out by posting the relevant information on the Website or by sending a personal email to the Customer, or by sending this withdrawal through the messenger / social network chat / in another way that allows communication with the Customer.

10.3. The Contractor reserves the right to change or supplement any of the terms of this Agreement at any time by publishing all changes on the Website. If the published changes are unacceptable for the Customer, then within 7 (seven) days from the date of publication of the changes, they must notify the Contractor in writing. If no notification has been received, it is considered that the Customer continues to take part in the contractual relationship with the Contractor on new terms. In this case, the cost of paid Services is not subject to change.

10.4. This Agreement may be terminated at the initiative of the Customer. Taking into account the one-time provision to the Customer of access to the Course or individual Services, the amount of expenses actually incurred by the Contractor, in the event of termination of this Agreement at the initiative of the Customer, is equal to the cost of the Contractor's services under this Agreement. In other cases - if it is possible to determine the cost of parts of the course - in matters of termination of the Agreement and the return of funds paid by the Customer, the Parties are guided by the provisions of Section 7 of this Agreement.
10.5. The Agreement may be terminated at the initiative of the Contractor in case of violation by the Customer of clauses. 5.2, 5.3 of this Agreement. Termination occurs by notifying the Customer via the email specified by them during registration on the Contractor's Website. The funds paid to the Contractor in this case are non-refundable.

10.6. On all issues not regulated by this Agreement, the Parties are guided by the current legislation of the Russian Federation.

10.7. Recognition by the court of any provision of this Agreement as invalid or unenforceable does not entail the invalidity of its other provisions.

10.8. This Agreement is valid on the territory of all countries of the world and on the Internet.

10.9. All materials, access to which is provided to the Customer by the Contractor when providing services under this Agreement, are subject to copyright. The information to which the Customer has access, as well as transmitted and / or sent to the Customer as part of the Services provided by the Contractor, is intended only for the Customer, is confidential, protected by the provisions of the current copyright law and cannot be copied without additional agreements or the Contractor's official written consent, be transferred to third parties, replicated, distributed, forwarded, published in electronic form or on paper.

10.1. The cost of the components of the Course is specified in Appendix No. 1 to this Agreement. Appendix No. 1 is an integral part of this Agreement.

11. Details of the Contractor:
Individual entrepreneur
Stepanova Natalia Georgievna
TIN 772176276698
PSRN of IE 316774600555002
Address: Russia, Moscow, 109377, Zelenodolskaya street, 11, apartment 60
e-mail: keratinkurs@gmail.com
Phone: 89150073247
Acc: 40802810238000042863
Bank: PJSC "SBERBANK"
RC BIC 044525225
Corr. Acc.: 30101810400000000225

Public offer agreement (paid provision of services)
For the package — Training On-Line Individual approach (45,000 rubles).

The edition is valid from March 14, 2022
Moscow, Russian Federation

Contractor - a person providing Services under this Agreement, an individual entrepreneur, Stepanova Natalia Georgievna.

Course - a training complex that includes various Educational materials posted on the Platform and the Website, and Services provided through electronic communication.

Webinar - an interactive Online event with the participation of the Contractor or a recording of such an Online event.

Conditions for passing the Course - a set of requirements and restrictions determined by the Contractor, which determines the conditions for the

Customer to gain access to the Course and determines the opportunities provided to the Customer when taking the Course. Different Customers may have different requirements and different options.

1.8. This Agreement does not require sealing and / or signing by the Customer and the Contractor, while maintaining full legal force.

3. Terms of provision of Services
3.1. Services under this Agreement are provided within the time limits specified in the relevant sections of the Website (clause 2.2 of this Agreement). The Customer is granted access to the Educational Materials for the duration of the provision of the Services during the time determined in accordance with the selected Service Package.
3.1.1. The term for the provision of the Services is calculated for 92 (ninety-two) days from the date of the start of the Course.
3.2. The Contractor has the right to unilaterally change the time of the Course and individual classes, notifying the Customer of this at least two hours in advance.

5. Rights and obligations of the Parties
5.1. The Customer has the right:
5.1.1. 24/7 access to the server on which the Website is located, except for the time of preventive maintenance.

5.3.3.4. not to appear at online classes (if any are provided for by the Package) with signs / in a state of alcohol, drugs or other intoxication;

6.4.2. in the order of making an advance payment in the amount of 45,000 (forty-five thousand) rubles and, further, making the remaining part of the cost of the Service Package before the start of the term for the provision of the Services (before the start date of the Course).

7.1.7. date of sending the application.
7.2. A photocopy (scan) of the identity document of the applicant, a scan of the payment document certifying payment are attached to the refund application.

9.4. If the dispute is not settled out of court, it is referred to the court at the location of the Contractor.

10.6. On all issues not regulated by this Agreement, the Parties are guided by the current legislation of the Russian Federation.

10.7. Recognition by the court of any provision of this Agreement as invalid or unenforceable does not entail the invalidity of its other provisions.

10.8. This Agreement is valid on the territory of all countries of the world and on the Internet.

10.1. The cost of the components of the Course is specified in Appendix No. 1 to this Agreement. Appendix No. 1 is an integral part of this Agreement.

Public offer agreement (paid provision of services)
For the package — Training On-Line with the Author of the Technique Natalia Stepanova (100,000 rubles).